Client services
Genuine end-to-end client services
Client lifecycle services
From ad-hoc and contingent supply through to recruitment process outsourcing (RPO) our client services are 100% tailored to meet the needs of the clients we work with.
Adhoc and Contingent
Staffing support where and when you need it.
If you require staff on an ad-hoc or contingent basis, the Cogent Staffing team can help. This is a low commitment option which doesn't require a contract.
Preferred Supplier List
Do you need a supplier who understands your business and can supply staff on a consistent and structured basis? By showing we meet set criteria allows us to become the recruitment partner of choice for a number of companies.
Master Vend
Master Vend delivers improved reporting and control of costs as it is managed through one supplier with multiple vend suppliers, in either onsite or multi-site offerings. This allows us to ensure 100% fulfilment, with a contractual agreement on KPIs.
Managed Service
Through a Managed Service, we can manage the entire end to end recruitment process over a longer contractual period, whether onsite or multi-location. This allows us to offer our clients a cost take out and for us to ensure effective KPI delivery.
RPO
We can act as an extension of your business, managing every aspect of the process and taking over the entire recruitment function. We can deliver the necessary staff, technology, and methodology needed to fulfill your recruitment requirements.
Client services
Compliance
At Cogent Staffing, we work with our clients to offer 100% compliance and up-to-date monitoring of regulatory changes.
We are committed to acting ethically with integrity and transparency in all our business dealings, putting effective systems and controls in place to safeguard against any form of modern slavery taking place within the business or our supply chain.
- Employment Agencies Act 1973
- Data Protection Act 1998
- The Equality Act 2010
- Health & Safety at Work Act 1974
- Management of Health and Safety at Work Regulations 1999
- Gangmasters Licensing Act 2004
- Gangmasters (Licensing Conditions) Rules 2006
- 44-47 of the Income Tax (Earnings & Pensions) Act 2003
- Agency Worker Regulation 2010
- Immigration, Asylum and Nationality Act 2006
KPI reporting
Tailored to fit your business’ specific needs and requirements, our sophisticated reporting allows you to track progress against targets and goals to improve performance.
- Productivity
- Shift fulfilment
- Absences
- New starters
- Retention
- Reengagement
Technology
Client portal
- Empowers clients with access to the most important information and processes
- Improved client engagement
- Expedited payroll processing
- Improved responsiveness to client demand
- Worker Ratings for live feedback
- Self serve ability with live, secure access to your talent pool using open shift functionality
Management dashboard
- The dashboard is fully customisable on a client-by-client basis
- Have your MI at the touch of a button
- Track your agency spend/cost
- Highlight trends, monitor agency performance, and track SLA's.
Scheduler
- See your organisation’s shift requirements
- View your booked agency workers – dates, times and names
- Look at availability of previously booked agency workers
Timesheet approval
- Approve agency hours
- Dispute any discrepancies easily
- View historic timesheet data
Strategies, tools, and techniques
Candidate attraction
Marketing
Bespoke, client specific candidate attraction campaigns, collateral and visual assets.
Social media
We harness the power of a wide range of social media platforms to engage suitable prospective candidates.
Database
We have an extensive database brimming with talented candidates from across the UK.
Job boards
We utilise a wide-range of market leading job boards to source the best candidates in the industry.
Our commitment
Diversity & inclusion
Everyone should be able to pursue their chosen career, regardless of their background. We are committed to promoting equity, diversity and inclusion.
Equity
Our staff are trained in inclusive recruitment practices to ensure that our processes are thorough, fair and robust.
Diversity
To reach a diverse range of applicants, we utilize minority group job search channels, attracting candidates of all demographics.
Inclusion
We embrace the principle of inclusion, allowing us to reach candidates from a broad range of backgrounds.
Testimonials
What our clients say
Cogent Staffing provides our business with temporary workers both within our manufacturing and warehouse facility for production operatives, machine minders, FLT drivers, and commercial staff. I always find the workers who attend to be of high quality and have undergone our in-house induction which is provided by the agency. Cogent recently assisted us with our BRC audit which we found a smooth and simple process. I would have no hesitation in recommending their services to others.
Health and safety
Personal Protective Equipment
We are able to provide staff with the relevant PPE they need to operate safely and efficiently whilst in your working environment.
Hi Vis
Branded hi vis vests can be provided if required.
Caps
Protective bump caps can be provided if required.
Footwear
Safety footwear can be providedfor all employees.
Eyewear
Safety glasses/goggles can be provided if required.
Our memberships
Want to learn more?
Client enquiry
If you would like to discuss how we can support your recruitment needs, please complete the short enquiry form below or contact one of our branches.