Diversity and inclusion in the workplace

Diversity and inclusion is paramount in creating a thriving and sustainable enterprise in today’s contemporary business landscape. Promoting a diverse and inclusive workplace goes beyond just ethics, as it can provide tangible benefits that support a company’s long-term success.

Implementing diversity and inclusion training can provide significant advantages for companies looking to benefit from a wide range of employee perspectives and experiences. In inclusive workplaces, where employees are welcomed and valued, morale is higher and decision-making incorporates diverse viewpoints. This allows organisations to continuously improve.

Although all employees share responsibility for promoting inclusivity, senior leaders play a key role through diversity training sessions. When put into practice, training helps turn pledges into action by promoting an inclusive culture. Investing in diversity and inclusion training is a strategic move that can shape the future success of a business.


Why is diversity and inclusion training essential?


Protecting against discrimination


Employers should strive to create inclusive work environments where all employees feel welcomed, accepted and valued, regardless of gender identity, sexual orientation, ethnicity, religion, or ability. Achieving inclusion in the workplace requires a shared understanding of acceptable behaviour, active listening, diverse talent and inclusive leadership.

Discrimination, unconscious bias and subtle micro-aggressions can still persist, often unnoticed, having adverse affects on underrepresented groups and the overall work environment.

Diversity and inclusion training equips individuals with the tools to identify and confront discrimination. This demonstrates a commitment to inclusion efforts and workplace diversity.


Enhanced employee value proposition


A company’s social values and inclusion efforts weigh heavily in a potential employee’s decision to join. If your ethos promotes respect for all backgrounds, it must be substantiated. Your employee value proposition must reflect your commitment to diversity and inclusion, ensuring all employees are treated fairly and have equal access to opportunities.

Improved employee retention

When employees feel valued, respected, and supported by senior leaders, they tend to stay longer in their roles. By investing in diversity training, employers signal their dedication to employee development and an inclusive workplace culture, fostering loyalty and improving employee engagement.

Creating innovation


A diverse team, encompassing varying backgrounds and perspectives, breathes life into innovation. A diverse workforce provides a broader talent pool and can create spaces for employees to collaborate and generate fresh ideas.

Diverse teams, working in an inclusive environment, are a vessel for creativity and problem-solving.

Community engagement


Diversity and inclusion training nurtures positive values and promotes a diverse company culture. This can extend to the broader community. Companies committed to diversity efforts and inclusion in the workplace are more appealing to local communities and other organisations who’s diversity and inclusion business goals are aligned with theirs.


Boosted financial performance


Research indicates that companies with a diverse workplace tend to outperform those with less diversity. Investing in diversity and inclusion training enhances positive public perception, media coverage, and consumer interest. All of which can increase financial performance.


Enhanced reputation


Inclusive and diverse companies appeal to employees, partners, and customers. Investing in inclusion in the workplace communicates that your company values individuals, regardless of their gender identities, sexual orientations, religions, or disabilities.


Elevated morale


An inclusive environment that celebrates differences, cultivates appreciation and acceptance. When employees feel that their skills, strengths and contributions are recognised, you allow them to thrive in their roles.

Additionally, a diverse and inclusive workplace creates a safe space for employees. They can feel empowered to speak up without fear of judgement. Which, again, increases morale and job satisfaction, reduces attrition rates and supports overall organisational performance.

Greater understanding


A diverse workplace, brings together team members with a multitude of backgrounds, who can share varying perspectives and experiences. This can improve communication and collaboration within teams.

Employees from an underrepresented group may see opportunities overlooked by other employees. Their unique perspectives provide many benefits and can give you a competitive edge. You can leverage their knowledge to adapt products and services that appeal to a broader audience.


Mitigated legal risks


Failing to embrace diversity and inclusion in the workplace can expose companies to legal issues. Implementing inclusion strategies, such as diversity and inclusion training, can help navigate the intricacies of discrimination laws. This ensures compliance, reducing legal risks and reputation damage that could impact profitability.


Enhanced productivity


An inclusive workplace that welcomes diverse ideas and provides equal opportunity to everyone. This results in increased employee engagement, driving productivity and goal attainment. Feeling valued for their contributions and having equal access to career development opportunities can encourage people to focus on their strengths and maximise their performance.

An inclusive workplace culture promotes better mental health for employees as they experience less stress, fatigue and burnout. Inclusion in the workplace reduces employee turnover rates and drives productivity across the board, supporting business goals.


Talent acquisition


Creating an inclusive company culture, that welcomes a variety of people with different backgrounds. This enables you to build a diverse talent pool and presents a competitive advantage in securing the best candidates.

Implement diversity and inclusion practices throughout the hiring process, ensuring hiring managers have a genuine understanding of what diversity means. Job descriptions should use inclusive, socially accepted language that welcomes diverse talent. During the screening process, candidates should be objectively evaluated based on their skills and abilities.

Reinforcing teamwork


Diversity and inclusion training creates understanding between team members with diverse backgrounds. Employees will build trust in one another, improving their communication. An inclusive environment strengthen teams and encourages collaboration, increasing creativity and productivity.

Building customer loyalty


Consumers hold a favourable view of companies with inclusive cultures. Customers feel more valued and represented when companies reflect different groups and backgrounds. This can have a positive impact on customer loyalty and potential profit margins.


Workplace productivity and culture


Unconscious bias and discrimination can hinder hiring practices, workforce diversity and inclusion. Diversity training teaches teams to collaborate across diverse perspectives, leading to a better work environment and higher productivity.




Making a consistent effort to build diversity and inclusion through employee growth and development is a smart investment in the future success of a company. Workplaces should encourage employees to openly share their perspectives and insights. Embrace diversity and inclusion, not just as a policy but as a core value. 

Diversity training equips you with the knowledge to make informed decisions that promote sustainable growth and overall success.

Cogent Staffing is an equal opportunities recruiter, so if you’re looking to partner with an agency that truly values the importance of equality, diversity and inclusion, you can make an enquiry using our quick and simple Fill a vacancy form, and our team will be happy to help you.